Returns & Exchanges
At Wisteria, we want you to love every piece you bring into your home, which is why we offer a 30-day return window for most furniture and decor items. If a selection doesn't perfectly fit your space, our team is here to assist with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture pieces through our customer service team.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7 to 10 business days.
