Returns & Exchanges

At Wisteria, we want you to love every piece you bring into your home, which is why we offer a 30-day return window for most furniture and decor items. If a selection doesn't perfectly fit your space, our team is here to assist with a seamless return or exchange process.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture pieces through our customer service team.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7 to 10 business days.